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Shipping Info

Announcement

Due to COVID-19, shipments to the following countries have been prohibited. Unfortunately, we have to stop our services and shipments temporarily. 
(Bhutan, Burkina Faso, Djibouti, Greece, Guinea, Haiti, Malawi, Congo, Guinea-Bissau, Mauritius, Mayotte, Sao Tome and Principe, Seychelles, Somalia、Venezuela, Angola, Srilanka, Switzerland, Maldives, Reunion, Samoa, Algeria, Nigeria, Colombia, India, Saudi Arabia, Brazil, Bolivia)
We're improving our delivery process to make your packages even safer, so there may be a 4-6 day delay in processing your orders.

If you have any questions, please feel free to tell us.

SHIPPING INFO

We put a lot of focus on making sure your items get delivered as quickly as possible. Delivery times vary according to your selected delivery address, availability of your items and the time of day you place your order.

Processing

Once your order is confirmed, we will prepare your items for shipping. Items may take 1-3 business days for processing. While we work hard to ensure your order is prepared for shipping as quickly as possible, some items may have longer processing time due to low product availability. In such circumstances, you will be notified by email of the delay.

Shipping

You can enjoy free shipping for orders over $69. Where available, you can opt for Express Shipping for an additional fee.

Important Note

When express shipping was chosen, specific address information (including street/block, name, phone number) is required in ENGLISH according to Shipping regulations.

Delivery times vary depending on your shipping destination:

Order Status

Once your order is placed, we will update you on your order status by email.

Order Confirmation

Immediately after your order is placed, an Order Confirmation email with a summary of your order as well as your shipping and billing details will be sent to you.

Shipping Confirmation

Once your order is shipped, you will receive a Shipping Confirmation email, letting you know your items have left our warehouse. Details about the items contained in the shipment as well as a tracking number are included in the email. To track your package, simply click onto the link provided. Please note that sometimes it takes the shipping company 24 hours to update the status of the shipment and your tracking link may not work immediately. If your order has multiple items, they may be split into different packages shipped on different days. You will receive a separate Shipping Confirmation for each shipment.

 

Free Shipping Info

The shipping fee is free for orders over $69 except for some areas, like South Africa, Chile, Colombia, Bahrain, Mexico and so on.

 

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